Privacy Policy for RVpixie

Last Updated: February 13th, 2024

Welcome to RVpixie. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy applies to all personal information collected through our website, mobile application, and any related services, sales, marketing, or events.

Information We Collect

• Personal Information: Includes information you provide directly, such as your name, email address, phone number, and payment details. This also covers any communications between you and RVpixie.
• Usage Information: Data on how you interact with our services, including browsing history and user preferences.
• Location Information: With consent, we collect precise location data to offer specific services or features.
• Device Information: Details about the devices used to access our services, including IP addresses, operating systems, and browser types.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, maintain, and improve our services.
• Process transactions and manage user accounts.
• Offer customer support and respond to inquiries.
• Analyze and monitor service usage and trends.
• Conduct marketing and communication activities, as permitted by law.
• Ensure the security of our services, including preventing fraud, abuse, and unauthorized access to user information.

Sharing of Information

We may share information we collect about you in the following ways:

• Service Providers: We share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work, including payment processing, data analysis, email delivery, hosting services, and customer service.
• RV Resorts and Campgrounds: To facilitate your bookings, we share necessary information with the RV resorts and campgrounds, which may include your name, contact information, and preferences.
• Legal and Regulatory Requirements: We may disclose your information if required by law, or to protect the rights, property, or safety of RVpixie, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Privacy Policy, we may share your information.
• Consent: We may share your information with third parties when we have your consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for the purposes of developing content and services that may interest you or for the purposes of analysis.
• International Transfers: We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.

Your Choices and Rights

As a user of RVpixie, you have several choices regarding the use of your information:

• Update Account Information: You can update your account information at any time through your account settings, ensuring your personal information is accurate and current.
• Communication Preferences: You have the option to adjust your communication preferences, including opting out of receiving marketing communications from us. This can be done through your account settings or by following the unsubscribe instructions in the emails we send.
• Cookie Settings: You can manage your cookie settings through your browser, including removing or rejecting cookies. Please note that altering cookie settings may affect your user experience on our platform.
• Exercising Your Rights: We also explain how you can exercise your rights under applicable laws, such as the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us directly through the provided contact information. We are committed to responding to your requests in accordance with applicable law.

Data Security

We are committed to protecting the security of your personal information. We implement a variety of security measures, including encryption, firewalls, and secure server facilities, designed to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, we also acknowledge that no system can be completely secure. Therefore, we cannot guarantee its absolute security, but we are dedicated to continually enhancing our security protocols in response to evolving threats and standards.

International Transfers

We operate globally, which means personal information we collect may be transferred to, stored, and processed in the United States or in other countries outside of where you reside. We take steps to ensure that the data we collect under this Privacy Policy is processed according to the provisions of this Policy and the requirements of applicable law wherever the data is located.

We transfer personal information to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission, or we use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US, or we use other measures approved by applicable laws to ensure the security of your personal information.

By using our Services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this policy, and you consent to these transfers and the processing and storage of your information in these locations.

Changes to This Privacy Policy

This Privacy Policy is effective as of [Insert Date of Policy]. We reserve the right to update or modify this Policy at any time, and any changes will be effective immediately upon posting the revised Policy on this page. We will notify you of any material changes to this Policy by prominently posting a notice on our website, through our services, or by other means prior to the changes becoming effective. Please review this Policy periodically to stay informed of any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@rvpixie.com.